Frequently Asked Questions

Is there a registration fee when I sign up for a library card?
No, signing up for a Moorpark City Library card is completely free!

What if my items are due? Will I accrue late fees?
We are not charging late fees at the moment. However, after three months of inactivity, the material will be automatically marked as Lost. An item marked Lost will be charged a replacement fee (varies by material) and a processing fee ($10). To prevent the system from automatically charging your account for lost materials, please renew materials in person or over the phone at 805-517-6370.

Where can I drop off my borrowed materials?
You may return your loans to the book drop in the Library parking lot or the book drop inside the Library.

Do I need to wear a mask inside the Library?
Face coverings are not required. 

Is the Friends of the Library Bookstore open, and may I donate books?
Yes, the bookstore is open! We are currently accepting book donations. Please click here to see the items we do and do not accept.

I have a question about my account. Is there anyone that can help me?
If you have any questions about your account or how to access online resources, please talk to staff in person or call 805-517-6370. 


Staff will answer calls Monday - Thursday 10 am - 8 pm, Friday & Saturday 10 am - 5 pm, and Sunday 1 pm - 5 pm.